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With global electricity demand projected to grow by 4% in both 2024 and 2025*— one of the fastest growth rates seen in two decades — utilities face the pressing challenge of ensuring their grids can meet this surge reliably and sustainably.

Rising energy consumption and the integration of renewable energy sources make it essential not only to add capacity but to do so smartly and sustainably. We have seen first-hand there is one crucial element to meet this effectively: accurate grid asset data.  

Without this, utilities are essentially navigating blind. By understanding the true state of the grid’s condition, utilities can not only handle current loads but also plan smartly for future expansions and repairs. 

At the heart of effective grid management is accurate asset data. 

For utilities, maintaining a complete and up-to-date picture of their infrastructure is essential. Without it, effective operations management, future planning, and smart investment decisions become nearly impossible.  The first step toward improving the accuracy of grid asset data can begin with activities like grid inspections or a data quality improvement activities like grid inventory programs.

For either of these activities, utilities need to ensure that the data collection is focused on image-based asset data, collected with high-resolution cameras that capture detailed views of the infrastructure. These images, when processed through advanced tools like Grid Vision®, provide a visual inventory of assets, cataloging them with pinpoint accuracy and linking the asset to additional information like inspection data. 

What benefits can you achieve with image-based accurate asset data? 

Once utilities start collecting and leveraging accurate image-based data, they can unlock several critical benefits that support operational efficiency and long-term grid resilience: 

  1. Efficient Maintenance: Precise image-based data enables condition-based maintenance. This allows utilities to identify assets that require attention before they fail. This proactive strategy reduces outages, extends asset life, and prevents costly emergency repairs​. 
  2. Better Investment Decisions: Accurate, consistent and objective insights of grid infrastructure condition allows utilities to prioritize capital investments based on risk. For example, virtual inspections enabled by AI can highlight critical areas where repairs are needed, helping to allocate resources where they will have the most impact​. 
  3. Enhanced Planning for Growth: Accurate image-based asset data supports improved  forecasting for future grid expansion or reinforcement. As demand rises, utilities must not only repair existing infrastructure but also build new assets.  
  4. Improved Safety and Compliance: Knowing the exact status of grid components ensures compliance and reduces the risk of incidents. This compliance aspect is particularly important as aging infrastructure and increased renewable energy integration strain the grid​. 

Data as the Cornerstone of Grid Management 

Accurate, reliable asset data is more than a convenience—it’s essential to managing current operations effectively and preparing for sustainable growth.  

By embracing advanced digital tools, like Grid Vision, and leveraging the power of AI, utilities can transform their data collection and asset management practices, ensuring they stay ahead of the curve in a rapidly evolving energy landscape​. 

*Source: International Energy Agency (IEA) report, 2024 forecasts on electricity demand growth. 

Want to see a demo of Grid Vision? Fill this form here  

Data-driven trust issues, a real-world problem for electric utilities. 

When you are responsible for the biggest machine in the world which entire societies rely upon to function, trustworthy asset data is a must. However, industry reports show that one-third of utility executives see poor asset data quality as a major challenge as it carries cross-functional impact on operations, planning and compliance. 

The lack of trust in data is due to fragmented storing across multiple systems, and in multiple formats with a lack of audit trails, causing inconsistency, inaccuracies and can lead to severe consequences for the utility such as unplanned outages, an increase in field visits, costly compliance risks and poor capital planning and investment decisions.  

Improving asset data management and ensuring high-quality data is often focused on centralizing the information, but without processes in place to validate and maintain the information these efforts quickly become a wasted opportunity, something several of our customers have reported to be true. 

How do you uplift the quality of your data at scale?  

Our Grid Vision® solution is developed by utility professionals, for utilities to not only uplift the quality of data, but to also include visual data, which is validated and maintained over time, through an established three step process ensuring you do your quality uplift right the first time:  

Qualification: Understanding the starting point & identify gaps 
To be able to uplift the data quality, you need to understand where you are and what you want to achieve with your data.  

Your asset data strategy needs to be tied to your business rules and built on the correct data model for your business to enable utilization.  

A small sample of assets are captured in the field and compared with the asset data in the system. As well as capturing the data, images of each asset are taken and linked to the asset in the field.  The data is validated through a filling rate and qualified to assess the quality level. This step also identifies gaps in the data and tests the process in practice. 

This stage qualifies gaps in your data to determine if there is a data quality issue. It provides an insight into image-based accurate asset data and tests the process end-to end so you can successfully scale.  

Scaling: Enriching data 
As your foundation is built, filling the gaps and enriching existing data is next. By using the qualification of the sampled asset data, the asset management strategy can be rolled out to all assets. In this stage, thousands of substations can be digitalized and visually documented with a clear audit trail and consistent capturing processes within a time frame so that the data remains accurate and current.  A complete, image-based digital inventory is created through high-quality data, ready to be utilized by utility teams.  

Utilization and Maintenance
Using an image-based digital inventory, utility teams can make data-driven decisions across their business processes such as network planning, maintenance and investment decisions with confidence, as the data is accurate with a clear audit trail. However, a digital asset requires maintenance to ensure it continues to represent its physical equivalent in the field. This requires continued updates to your data to reflect and validate changes to the physical asset through maintenance activities and updates.  

Grid Vision supports every stage of the asset data management journey through its software and services, supporting each step in the lifecycle of infrastructure assets.  

Listen to how Stedin used this phased approach and utilized Grid Vision to avoid potential failures among 22,000 substations: Watch webinar here

At eSmart Systems we have always been pushing the envelope to enable our utility customers to get the most out of technology to help solve their business problems.  We pioneered virtual inspections for critical infrastructure over 10 years ago and are working with 60+ global utilities to inspect and digitalize power grid infrastructure every day. We were the first to market the use AI to support grid inspectors, to make the inspections faster and with more objectivity.

We are now breaking ground again with a new way for our customers to get the biggest return on using AI for virtual inspections!

AI is an amazing tool for supporting virtual inspections. And honestly, the first three models can be made by anyone. Running 50+ models at industrial scale is a completely different ballgame.  

This is our turf. With our unparalleled volume of customers and data, we empower all our customers using AI. 

The subsequent challenge is that utilities have different definitions of what they consider a defect. This is the challenge we are now addressing and solving with our new patent pending AI technology. 

Our patent pending AI technology allows our AI to adapt to each utility’s specific needs while still capitalizing on global training data and models. While performing an inspection in Grid Vision®, our AI will adjust, adapt and learn, on the fly. This will reduce the number of false positives and dramatically increase the value of the AI. 

Our customers will see our AI adapting to their own definitions of defects. By using our new patent pending technology, we enable our AI to adapt to each customer’s feedback to our AI while using Grid Vision. Which means improved performance of AI for defect detection, reduced retraining, and reducing inspection time.   

The underlying patent pending technology is not limited to powerline inspections or image recognition. This methodology is applicable for anyone who uses feature extractors whether they are working with images, sound and even text. Anywhere you meet the feature extractions limitation, our patent pending technology will be helpful in getting the quickest ROI. 

Want to learn more about our new patent pending AI technology and how it will help you get quicker ROI on your virtual inspections contact us today: Contact us today.

Our approach to AI-assisted virtual inspections is different. We have an asset centric approach to all of our solutions and build your image-based digital asset while you inspect as we know that data can support grid owners in their operations.

What is an image-based digital asset?
This is a digital representation of your physical grid linking your asset to your asset data, inspection data, images, meta data and grid topology. 

Why would you need this data?
You may not have easy access to this image-based data today in your core IT systems. This data gives you another dimension of insight into your physical grid, the mechanical state of your grid through structured and tagged photos linked to inspection data, grid topology, meta data and a clear audit trail. 

We hear from utilities that images taken of their grid by field crew is often not tagged, unstructured, not linked to an asset and difficult to access. If there are images, they are on a USB stick somewhere, on someone’s mobile phone or in a database that takes ages to load.

What value can an image-based digital asset give you?
From working with 50+ utilities globally we have seen our customers utilize the image-based digital asset in Grid Vision® in various ways and have summarized the top 10 common use cases below:  

1. Improved capital planning
Our customers have now based their investment plans on accurate asset data and risk. Supporting them to prioritize their capital planning. 

2. Decreased unplanned outage time
Utilizing Grid Vision as part of the outage management process to check the impacted assets and then plan the correct tools and expertise before going on site has seen our customers decrease CAIDI by 28% (43 mins). 

3. Identifying common vulnerabilities
Our customers have saved hours from eliminating field visits by identifying assets at risk within Grid Vision at a desk within hours instead of days.

4. Supporting emergency maintenance 
Providing Grid Vision to emergency response teams to check for structure types before sending out the crew to the field has saved our customers time and shortened time to restore grid faults.

5. Wildfire mitigation 
Multiple customers are using Grid Vision to identify assets at risk from wildfire within hours by searching for components at risk at a desk and providing the visual data to field crews to go and fix.  

6. Supporting regulatory reporting and major incidents 
Our customers are using Grid Vision to confirm the state of an asset before an incident for root cause analysis and regulatory reporting.   

7. Improving situational awareness and business decision 
Our customers are using Grid Vision in virtual meetings with leaders to demonstrate challenges with projects.  

8. Maintenance & planning
Grid Vision is used by maintenance teams to identify inventory, materials, skills, right of way before going on site.  

9. Siting land rights 
For new builds, our customers are checking Grid Vision to confirm any siting land rights for new projects. One of our customers identified an undocumented family cemetery on a potential new substation site.  

10. Maintenance strategy  
Grid Vision is used to support maintenance strategies, one of our customers identified assets failing before end of design life through Grid Vision. This insight helped them to re-prioritize their maintenance strategy to avoid unplanned asset failures.  

By leveraging Grid Vision’s image-based digital asset, our customers are unlocking multiple core use cases and saving their teams time, improving safety, reducing costs across multiple departments and improving grid resiliency. 

We do more than provide virtual inspections, we start with the asset itself and link the data that is needed to support your asset management processes. 

Thinking of making the transition? Contact us today to start your journey.

Everyone is talking about virtual inspections, flying drones to capture grid assets and using AI to support all of this. But how do you ensure a ROI from this transition? By asking the right questions from the start.  

Lets be clear not all virtual inspections are the same! We have been delivering virtual inspections assisted by AI for over 10 years and see time and time again utilities not being successful with their approach by not comparing apple to apples when comparing vendors and not asking the right questions of their teams when they want to implement these programs.   

Questions you should be asking when transitioning to virtual inspections so you are successful.

If you apply virtual inspections to just replace your routine inspection cycle that is a great start and will definitely improve your safety, give you a great inspection report to go out and fix the issues.  You can repeat and rinse this method over and over but it is still based on time and you would be missing out on the bigger return on investment. 

If you transition to virtual inspections with your wider asset management team involved and link the program to your asset management strategy and also focus on the image-based data, that is where you see the biggest return – moving away from time-based inspections to risk of assets.  

If you are investing in going out and collecting data in the field, make it count and get your return.

Contact us today to find out more.

Many workers’ roles have changed and evolved with the adaptation of emerging technologies. Inspectors, who are responsible for the conditional assessment of critical infrastructure like power grids, are no different. A virtual inspection is an inspection conducted while being physically away from the asset, meaning that virtual inspections leverage technology to fill the physical gaps. The inspector is still a human being, but safely distanced from the equipment. Let’s look at the role of the virtual inspector. We have summarized 6 main points on what differentiates the role of a virtual inspector.

1. Inspection at a desk 
The role of a virtual inspector is to conduct the grid inspection at a desk using inspection software. With this type of inspection, they do not need to physically go and visit the asset. Software that has built-in inspection workflow can provide consistency and objectivity and provide the inspector with the business rules required to conduct the inspection based on the utilities standards and defect catalogue.  

2. Images substituting for reality
The virtual inspector leverages visual data; images – captured out in the field for the virtual inspection. The images need to give the inspectors a full 360o view of the asset, as the visual inspection is a substitute for physically examining the assets. 

If your image-capture methodology is not right you could end up giving the inspector too many images to view per asset, duplication or poor-quality images that makes it near impossible to identify defects and makes the inspection method inefficient.

3. Assistance by Artificial Intelligence 
Most people have probably experienced the feeling of being overwhelmed and bored when performing a monotone task repeatedly. Imagine manually processing and linking 100 000 images to the correct asset, putting in the right coordinates and the relevant asset information. Pretty boring, right?

Artificial Intelligence can change that. An AI assistant will not get tired of doing repeatable tasks at scale, it is what it does best. By leveraging purpose-built AI software, virtual inspectors do not have to spend time on processing and linking images to assets manually, the AI will do it automatically. AI can also automate inventory and make a first pass at defect detection enabling the inspector to focus on high value tasks and save valuable time.   

4. More time to conduct the inspection
With a virtual inspection the inspector can really take their time and view the asset structure from top to bottom and potentially identify more defects than when out in the field. When in the field you are going from asset to asset in different weather conditions and terrains. Here you are at the comfort of your desk and can zoom right into an asset.  

5. Inspection reporting
No longer do inspectors have to manually note down defects or produce an inspection report. Inspection software can provide inspection reporting automatically and advanced software can also provide APIs into your core systems and automate your inspection results. This means that the inspector just has to focus on the task at hand: conducting the visual inspection.  

Final thoughts
With skills shortage in the industry, tightening of budgets and needing to get more out of existing infrastructure, grid operators need to evaluate and adopt new strategies, technology and methodologies to their inspection programs.  

Virtual inspections are an effective way to conduct routine inspections and can provide utilities with an additional tool in their inspection tool box. It also means that experienced inspectors can focus on high value tasks, where their skills and experience make a true difference. 

We provide a flexible approach to virtual inspections, from working with customers to train their own inspectors to providing full end-to-end inspection services.

Thinking of making the transition? Contact us today!

Grid operators have been inspecting their critical infrastructure using proven methods for years, but with a skill shortage in the industry, tightening of budgets and need to get more out of existing infrastructure, grid operators need to evaluate and adopt new strategies, technology and methodologies.  

Limitations with current grid inspection methods
Traditional grid inspection methods can demand heavy machinery and a significant workforce on foot patrol or by helicopter. These inspection methods are established and work but are time consuming, manual, labour intensive, dangerous and can be subjective.  

The majority of traditional inspection methods tend to be reactive with a find-and-fix approach and most methods are lacking digital documentation and automation within the process. On top of it, these methods are often just focused on capturing data for high priority defects and are prone to human bias and subjectiveness.  

How can AI-assisted virtual inspections help grid operators? 
AI-assisted virtual grid inspections can support grid operators in addressing some of these challenges and if done right can be an important inspection method in their toolbox. AI-assisted virtual inspections can support grid operators to: 

1. Reduce cost and improve safety with less people out in the field, walking the line, climbing structures, or flying helicopters.  Virtual inspections can minimize the risk of worker accidents by keeping people out of harm’s way as the asset data can be captured in a safe manner, distanced away from the physical structure using high quality camera technology. 

2. Improve consistency and objectivity of inspections with a built-in inspection workflow.

3. Optimize efficiency and productivity of staff by focusing their activities on high value work and letting the AI do the manual and repetitive tasks such as component and defect detection, automating image to asset linking and asset inventory.  

4. Potentially identify more defects as the data is collected in the field but the inspection is done remotely, the inspector has more time to view the structure from different perspectives and identify defects of varying priority. 

5. Reduce the number of grid incidents and potential outages with higher precision of detecting defects and the ability to identify common vulnerabilities using the image-based digital asset.

6. Improve capital planning by using accurate, objective image-based inspection data that provides insights into the mechanical health of the grid and support your teams to make decisions based on risk of asset and not based on time.    

7. Support knowledge retention by digitalizing information on assets and inspection data with an audit trail within inspection software. 

8. Reduce OpEx by providing the visual data from virtual inspections (if structured correctly) to wider teams, enabling them to conduct more work from the desk than going out in the field.

9. Get more out of existing infrastructure, new grid infrastructure takes 5 to 15 years to plan, permit and complete. In the meantime, operators must deploy limited OpEX in a targeted way to maintain and inspect the existing grid. Utilities can use the inspection data from virtual inspections that is now digitized and more accurate to support their spending and inspection programs based on risk. 

Ready to add visual inspections to your inspection program? Contact us today to start your journey.

Why not watch our webinar on virtual T&D inspections to:

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A virtual inspection is an inspection that is carried out remotely away from the physical asset. Normally at a desk. The asset in this case is the power line, this includes the structure, components on and between the structures including the conductor cables. The virtual inspection is carried out by a subject matter expert who conducts a visual inspection of the assets. We have summarized the most common questions we get asked below.

Why would I consider changing my inspection methods?  
Traditionally, grid inspections are conducted by engineers out in the field on foot, on a pair of skis, by helicopter or other means of transportation. To get close enough to be able to examine the assets, it is necessary to climb towers and get closer to critical equipment than most of us would be (and should be) comfortable with. Not only are these methods very dangerous and physically demanding for the brave individuals who work in the field, it is also time-consuming, subjective and inefficient for the grid operators.

What types of inspections can you do virtually?
A virtual inspection can be performed for routine and detailed inspections. It is a process change where you are removing the inspection from being conducted out in the field to being conducted from behind a desk.

What types of data are used in a virtual inspection?
In this type of inspection, the subject matter expert can use images from still photography but can also use video, 3D reconstructions, infrared, LIDAR and UV sensor data.

Which infrastructure can a virtual inspection be applied to?
For grid inspections a virtual inspection can be applied to High Voltage(HV), Medium Voltage(MV) and Low Voltage(LV) power lines.

How is the data captured for a virtual inspection?
There are various methods for collecting data for a virtual inspection and the technologies and methods are growing each day. Currently, image capture most typically is performed by unmanned aircraft (drones), but can also include helicopters, vehicles, and ground crew with mobile devices. The method is dependent on the utility’s strategy, budget, terrain of the grid and regulations.

How is the inspection conducted?
There are various methods that utilities globally are adopting. The method and tools you use are dependent on budget, strategy and your end goal. Below are examples of how different utilities are conducting virtual inspections:

Does a virtual inspection replace routine and detailed inspections?
No! A virtual inspection is another method in your inspection toolbox and does not replace all inspection methods due to various factors including:

Questions you should be asking when transitioning to virtual inspections
We know how difficult it can be to know what questions to ask when speaking to a vendor or your in-house team when considering the transition to virtual inspections. So we have made a list of things that get missed:

Final thoughts
If you apply a virtual inspection to just replace your routine inspection cycle that is a great start and will definitely improve your safety, and give you a great inspection report. You can repeat and rinse this method over and over but it is still based on time and you would be missing out on the bigger return on investment. 

If you involve your wider asset management team from the beginning and focus on linking the program to your overall process and the flow of visual data, you will see a bigger return on the program. Doing it right can see you transition from time-based to risk-based inspections and key decision making. If you are investing in collecting data in the field, make it count and work for your business.

If you would like a discussion with our experts on AI or how it can be applied to your inspections, contact us today!

The era of collaboration rather than competition.

Historically, technology and machines, have impacted our way of life significantly ever since the first industrial revolution, when machines replaced human beings for the first time. Since then, every industrial revolution has seen significant change to the way we live, not without voices of concern, but ultimately leading to improved quality of life.

We are now part of the fifth industrial revolution, the focus until now has been on replacing human beings with technological advancements for efficiency gains. But times are changing.

The focus of the fifth industrial revolution is not replacing humans with machines, it is about maximizing the strengths of both. This is the era of synergy; human and machine in collaboration rather than competition, and a new type of teamwork has taken form.

What is Collaborative AI?

The term Collaborative AI realizes this teamwork, AI and humans work together, leveraging each parties’ strength to complete a task. We use the term Collaborative AI at eSmart Systems to describe how AI is utilized in our work flow of inspecting power lines for over 10 years, together with inspectors around the world.

Why would you use AI for grid inspections?

For inspectors, the helping hand of the AI means they can spend more time on high-value tasks that require their expertise and less time on time-consuming tasks like manual processing of thousands of images, which the AI can perform automatically and very quickly. AI also provides objectivity within inspections. The human inspector can get tired and miss things whereas the AI does not get tried.

For example, one inspector can process ~50.000 images per year. One inspection can contain as many as 100.000 images. With AI you can process a lot more images very quickly, with one of our customers for their 3-year inspection program the AI processed over 4.5 million images.

How is Collaborative AI applied to the inspection process?

In our approach the inspectors conduct the inspection of the line at a desk using Grid Vision® inspection software. The captured data is processed by AI and then an inspector is presented with defect recommendations found by the AI. The inspector validates or invalidates the AI’s suggestions to ensure accuracy and then grades the severity of the defect. Using this approach, the AI learns from the inspector’s feedback and becomes better as a function of time, while it is being trained on grid assets.

Why Collaborative AI?

Our Collaborative AI is purpose built by utility experts and trained on utility assets, creating the best starting point for electric utilities on their AI journey. When applying AI correctly to a virtual inspection program, it can increase the defect detection by 60% and shorten the inspection time by 2/3.

eSmart Systems has innovation at its core, as we strive to deliver the most value to our customers, we are continuously working to learn and improve our work. With the latest trends about Generative AI, we are currently researching the potential of incorporating this technology safely to complement ours, through partnerships with academia and Microsoft.

The role of the AI in virtual inspections is assisting the inspector with time consuming processing and defect detection, a collaboration that will bring value from day one. In line with the fifth industrial revolution, the AI is not there to replace the inspector, it is there to optimize the inspection while maximizing the value of technological advancements and human expertise, in synergy.

If you would like a discussion with our experts on AI or how it can be applied to your inspections, contact us today!

For more insights, listen to our podcast on AI misconceptions.

At eSmart Systems, AI is in our DNA. We have been working on AI for infrastructure inspections for over 10 years. Drawing from our successful experience working with 50+ utilities globally, here are 6 things you should consider before starting your AI journey for infrastructure inspections.

  1. AI requires validation. You cannot escape this, when dealing with critical assets. The AI suggestions must be validated and this is how the AI learns.
  2. Training data is crucial. You need a lot of training data for AI to work successfully. Working with a vendor who has a lot of training data will give you a better starting position on your journey.
  3. Use a scaled approach. Apply AI to your most commonly occurring defects first.
  4. Focus on business value. AI can be a powerful tool to achieve a business-driven goal. Don’t get side-tracked by AI – focus on your business goal.
  5. AI supports Virtual Inspections and should be incorporated into the process and should not be considered in isolation. We have seen innovation projects just focused on measuring AI performance, but this does not tell you the full picture in terms of benefits gained.
  6. Beware of unrealistic promises. If you are being promised full automation from day 1, alarm bells should be ringing. AI is a journey and must be trained on your infrastructure. The key is working with a provider who is a subject matter expert.  

If you would like a discussion with our experts on AI or how it can be applied to your inspections, contact us today!

For more insights, listen to our podcast on AI misconceptions.